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What can go right when you're empowered to pivot?

You might be surprised at how many ways you can grow your career at Zurich.

Where curiosity meets opportunity

After over a century as a global insurance provider, we know the value of diverse backgrounds and skill sets. That’s why we embrace talented people from many industries. Robust training programs are part of our award-winning culture of growth. You — and Zurich — might have more to offer than you think.

Hybrid and flexible work options

There are many ways of working flexibly at Zurich. Managers work with their team members to find the best fit for the person and their role.

Growth

We empower learning and development. Resources include manager excellence training, onboarding programs for new joiners from related industries, and more.

Wellbeing

Our care for employees comes through holistic benefits such as immediate eligibility for 401(k) participation and generous paid family leave.

Making the move

“After spending some time at other companies, I decided that I really wanted to take my career to Zurich.” Margaret Melnik shares why here.

Explore the possibilities

Zurich is one of the largest providers of insurance products and services to businesses and individuals across over 25 industries, from farmers to Fortune 500 companies. To serve them, we need a broad range of talent. We offer remote, hybrid and in-office roles based in many cities, business and functional areas.

These math experts at the heart of our business work with statistics, analyze trends, weigh risks and create models that allow us to make sound strategic decisions. They turn raw data into insights that enable our customers to identify, manage and finance their risks. If you like working with numbers and want to provide insights that help shape business decisions, an actuary position might be a great fit for you.

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When businesses buy our insurance, they're counting on us to be there when they need us most. Our claims professionals play a pivotal role in delivering on that expectation. They have a reputation for excellence: Customers who have experienced our claims service are twice as likely to recommend Zurich. If you enjoy helping people in their time of need, check for Claims roles ranging from assistants and claims handlers to inspectors and lawyers.

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Do you have experience in agriculture? Explore roles with RCIS, Rural Community Insurance Services, one of the largest crop insurance providers in the country. RCIS is part of the Zurich North America family and offers a variety of roles as an agent, claims adjuster, underwriting professional and more.

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This team uses a combination of analytics and advanced data science techniques (e.g., natural language processing, machine learning models, artificial intelligence techniques) to help our business partners to better understand and manage their risks. Successful candidates typically have a background in computer science, engineering, statistics, technology or mathematics.

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Zurich Direct Markets offers a wide range of Property and Casualty insurance and F&I (Finance & Insurance) solutions, such as extended warranties for auto dealerships, through our direct sales force and select agents. If you are an experienced and motivated sales leader, take a closer look.

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These sales specialists meet with brokers, agents and other distributors to understand customers’ risk management needs. Then they collaborate with Zurich underwriters and risk engineers to deliver tailored products and services to help these businesses build resilience and thrive. If you love working with people and want to help drive profitable growth, take a closer look at the opportunities.

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Our underwriters are critical to Zurich’s strategy. Using strong analytical, decision-making and negotiation skills, they evaluate risks for large and multinational companies and determine the prices and terms to cover those risks. If you are sales-focused, can build strong relationships and have the passion to grow and manage a portfolio of complex and challenging businesses, this could be the perfect role for you.

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This team delivers distinctive, data-based insights and analysis of catastrophic damage and hard-to-predict events. If you have extensive modeling capabilities combined with industry experience, consider joining a team that allows us to better understand risks locally and globally.

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A critical resource, Zurich Risk Engineers work in the field, helping our customers identify and mitigate risks that could lead to large losses. If you’re looking for a challenging, exciting role that offers you the chance to work outside of our office and directly with our customers, Risk Engineering could be ideal for you.

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Drawing on strong technical capabilities and underwriting experience, our technical underwriters work on risk selection and pricing; profitability and portfolio management; product strategy, risk insights and more. If you enjoy working on risk selection and want to help shape Zurich’s portfolio, this might be a great team to join.

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Zurich’s Underwriting Support and Services (USS) supports our underwriters with the end-to-end underwriting process, including risk assessment, rating, quote preparation, policy issuance, endorsements, customer service and application support. If you enjoy working to simplify processes and want to support the Zurich strategy, consider joining our USS team.

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What sets Zurich apart

Exceeding our customers’ expectations hinges on our people’s overall well-being. So we foster a culture of diversity, inclusion, equity and belonging. We prioritize collaboration, continuous learning and development. Here's a glimpse of how our employees have built careers at Zurich.

  • Valerie butt
    A lot of people came out of the pandemic saying ‘What do I want from my career?’ Zurich is a company that embraces that, where you can talk openly and collaboratively about the next steps in your career. As I’ve progressed through numerous roles, including overseas, I’ve felt empowered to say ‘yes, and here’s how this can work for both of us.’ I’ve been thrilled that they’ve said yes too.

    Valerie Butt 
    Head of Customer Strategy
  • La Ronda Taylor
    I’ve been with Zurich over 20 years. When I’m asked what keeps me at Zurich, I always share that it is first the people and then the flexibility and opportunities. The opportunities include team projects and our Talent Marketplace, where you can explore temporary assignments in other areas to build new skills. A business owner mindset is encouraged. 

     

    LaRonda Taylor
    Vice President and Director of Claims Contact Centers
  • Xialou-Zhang_700x700
    Zurich is like a top-tier university for P&C insurance, in the sense that my work piques my interest and I am learning something new every day. Zurich has offered me a wide range of career opportunities during my short tenure with the company – three roles in four years.

     

    Xiaolu Zhang
    Data & Analytics Consultant
  • Erica-Jones-660x660
    I’ve worked in the industry for 20 years, with the last seven being at Zurich. I love the challenges I get to tackle here. That’s why I love to talk with young people about careers in insurance and encourage them to join the Zurich team. I love what I do for a living and want to give back.

     

    Erica Jones
    Underwriting Support Manager
  • John-Diaz_800x800
    One of my favorite quotes comes from Mahatma Gandhi who said, ‘Live as if you were to die tomorrow. Learn as if you were to live forever.' In over 14 years at Zurich I can honestly say I learn something new almost every single day. Waking up every day excited for what new challenge I’ll face, and knowing I’ll be a better leader bit by bit, having either succeeded or failed at overcoming that challenge, makes Zurich a truly special place to be.

     

    John Diaz
    Chief Operating Officer, Zurich U.S. Middle Market

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Zurich aspires to be one of the most responsible and impactful businesses in the world. We invest in sustainability for our customers, communities and in our operations, including at our LEED Platinum®-certified headquarters.

Learn more about sustainability at Zurich
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