Recovery services
Zurich Recovery Services is a dedicated unit that investigates and pursues money owed by third parties. In the course of ordinary business, your organization may become involved in claims caused by the actions of third parties and these types of claims can have a negative impact on your loss costs.
Successful payment recovery (also known as subrogation) can help your business by:
- Improving your loss history
- Reimbursing your deductible
- Ensuring vendors, contractors or other third-party entities you work with are held accountable for actions that led to a loss
How does Recovery Services work?
Our experienced recovery specialists use a wide range of advanced technologies and constantly update their knowledge base to drive identification, referral and recovery processes. In collaboration with our Data & Analytics team, our recovery toolkit is always expanding. We use predictive modeling, forensic engineering, front-end data mining and more to help identify recovery opportunities and secure payments from third parties found to be responsible for losses associated with a claim.
How do Zurich’s recovery efforts get results?
Our claims handling and recovery processes work concurrently, so we don’t lose the opportunity to find the root cause of a loss and can help expedite needed payment from at-fault third parties.
- Our Recovery Services efficiencies mean if your deductible is recoverable, we can usually return it quickly.
- Our network of vendors helps provide timely access to surveillance, collections and panel counsel services.
- We take every measure to update you as to where our recovery efforts stand.