If you are an editor or reporter and would like more information on Zurich’s business in North America or a particular announcement, please email the North America media relations team at:

media@zurichna.com

Service inquiries

Claims

Zurich's Customer Care Center is available 24/7 to help you report a claim. For claims inquiries, contact us at:

1-800-987-3373

1-877-962-2567

Report a claim

Billing and Invoicing

Agency premium billing and loss sensitive invoices

For agency premium billing or loss sensitive invoice inquiries, contact us at:

1-800-693-9466

Email Billing and Collections

Premium Audit

For inquiries related to a premium audit, contact us at:

1-800-382-2150
(selection option 7)

Email Premium Audit

Zurich Premium Audit

Report fraud

To report an incident, please complete an online form using the link below or contact us at:

1-877-642-1714

Report all other fraud (internal) online

Report claim fraud online

Direct Billing

For direct bill and program billing inquiries, contact us at:

1-800-332-6641

Email for Direct Bill

Email for Commissions

Risk Engineering

For inquiries regarding our Risk Engineering products and services, contact us at:

For direct bill and program billing inquiries, contact us at:

1-800-982-5964

Email Risk engineering

Fire protection impairment

Request a boiler inspection

Crop insurance billing

For billing inquiries on crop insurance, contact us at:

1-800-767-2289

Email Crop Insurance Billing

View RCIS website

Zurich Ethics Line

Report illegal, fraudulent, improper or unethical conduct to the Zurich Ethics Line.

1-800-448-1426

Email Crop Insurance Billing

Zurich Ethics Linespan

Texas Workers' Compensation Claims Administration

For contact information regarding Coverage, Claim Adjusting, Medical Billing, Pharmacy Billing, Preauthorization or Workers’ Compensation Health Care Network for Zurich claims.

View Contact Information