Insurance for Hotels

New risks are emerging for hotel owners and managers as both amenities and design evolve to meet shifting consumer demands. Nuclear verdicts challenge balance sheets as premises security and safety are scrutinized, and travel forecasts have mixed projections, leading to uncertainty around revenue growth. Zurich has the professionals, products, and value-added services that you need to keep guests safe and guard against emerging risks.

For more information, contact:

Rachel Berman
AVP, Industry Practice Director - Hospitality
U.S. Middle Market
Mobile: 407-667-2975
rachel.berman@zurichna.com

Why choose Zurich for hotel insurance?

Zurich provides a multi-line solution for hotels which includes Property, General Liability, Commercial Auto, Workers’ Compensation, Umbrella, Directors and Officers, Errors and Omissions, Cyber, and Garagekeepers liability.

Targeted segments for hotels include

Limited service and upscale business hotels

Boutique hotels

Insurance solutions for hotel

Property Insurance

Real property does not exclude insureds interest in underground pipes, flues, drains and other permanent structures.
Personal property includes personal property of others and computer systems.
Equipment breakdown coverage included with no sub-limit.
Ordinance or law applies to all covered property and time element loss, not just buildings
Better Green^TM coverage to rebuild to same or higher green standard automatically included via sublimit after a covered loss
Hospitality & Leisure Enhancement to include customer inconvenience renumeration expense, guests’ property coverage, and lost master key / key card coverage
Flexible Accounts Receivables, Valuable Papers, Computer Systems and Fine Arts limits
Valuation – Franchise Standards coverage amends replacement cost valuation to include changes required by written franchise standards

General Liability

General Liability Industry specific endorsements providing 25 enhancements to coverage such as:

Broad Form Named Insured and Newly Acquired Entities for any organizations.
Automatic Additional Insureds
Automatic Waiver of Subrogation and Primary Non-Contributory conditions
Bodily Injury includes mental anguish, mental injury, shock, fright or death
Incidental medical services, Good Samaritan Acts and Co-Employee extensions
Liquor Liability Coverage
Broadened perils included for Property Damage to Premises Rented to You contractual liability

Auto

Broadening coverage endorsement that adds 23 extensions in one form that includes:

Garage keepers coverage for Valet or Other Parking
Employees as insureds
Waiver of Subrogation (when required by contract)
Fellow employee
Hired car loss of use.
Hired auto world-wide coverage

Umbrella

Additional limits help protect against catastrophic claims beyond primary coverage.

Workers' Compensation

Level and variable dividend options available
Loss-sensitive programs available
Pay-as-you-go payroll options

Optional specialized coverages

Claims

Zurich Claims specialists are strategically deployed across the U.S. and around the globe to help customers mitigate and respond to loss events, and gain insights into becoming more resilient against future losses, with:

24/7/365 Zurich-owner Customer Care Center
Online reporting options accessible from any smartphone, tablet or computer
After-hours emergency response service for catastrophic losses
Access to digital programs that provide a transparent claims process
Knowledgeable and reliable claims staff with industry-specific expertise
When utilized, integrated Medical Management program yields a 63% savings in annual billed medical charges, on average¹

1. Zurich North America Claims Data 2023