
Insurance for Hotels
Why choose Zurich for hotel insurance?
Zurich provides a multi-line solution for hotels which includes Property, General Liability, Commercial Auto, Workers’ Compensation, Umbrella, Directors and Officers, Errors and Omissions, Cyber, and Garage keepers liability.
Targeted classes for Hotels
- Limited service upscale business hotels
- Boutique hotels
Hotel resources
Insurance solutions for Hotels
- Real property does not exclude insureds interest in underground pipes, flues, drains and other permanent structures.
- Personal property includes personal property of others and computer systems.
- Equipment breakdown coverage included with no sub-limit.
- Ordinance or law applies to all covered property and time element loss, not just buildings
- Better GreenTM coverage to rebuild to same or higher green standard automatically included via sublimit after a covered loss
- Hospitality & Leisure Enhancement to include customer inconvenience renumeration expense, guests’ property coverage, and lost master key / key card coverage
- Flexible Accounts Receivables, Valuable Papers, Computer Systems and Fine Arts limits
- Valuation – Franchise Standards coverage amends replacement cost valuation to include changes required by written franchise standards
General Liability Industry specific endorsements providing 25 enhancements to coverage such as:
- Broad Form Named Insured and Newly Acquired Entities for any organizations.
- Automatic Additional Insureds
- Automatic Waiver of Subrogation and Primary Non-Contributory conditions
- Bodily Injury includes mental anguish, mental injury, shock, fright or death
- Incidental medical services, Good Samaritan Acts and Co-Employee extensions
- Liquor Liability Coverage
- Broadened perils included for Property Damage to Premises Rented to You contractual liability
Broadening coverage endorsement that adds 23 extensions in one form that includes:
- Garage keepers coverage for Valet or Other Parking
- Employees as insureds
- Waiver of Subrogation (when required by contract)
- Fellow employee
- Hired car loss of use.
- Hired auto world-wide coverage
- Level and variable dividend plans.
- Loss sensitive programs.
- Pay-as-you-go payroll solutions.
- Coverage options for publicly traded, private and nonprofit companies as well as initial public offerings (IPOs).
- Every member of our D&O claims team is an attorney with broad knowledge of the current litigation environment and an understanding of global exposures.
- A global footprint that can deliver effective solutions for international programs of U.S.-domiciled multinational companies.
Zurich’s E&O insurance, also called Professional Liability Insurance, is designed to deliver solutions and peace of mind. We can help cover expenses associated with:
- Defense costs
- Court fees
- Settlements or judgements
- Crisis management
Zurich’s Cyber Insurance Policy helps address the cyber risks customers face. Our product helps customers respond rapidly to the impacts of cyber attacks, with advice and help from dedicated cyber risk professionals.
Meet our Hotel specialists

Risk Engineering
Through Zurich Resilience Solutions (ZRS), we provide specialized insights and tools to support our customers with solutions addressing traditional and evolving risks – above and beyond insurance.
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Claims Services
Zurich Claims specialists are strategically deployed in the U.S. and around the globe to help customers mitigate and respond to loss events, and to gain insights into becoming more resilient against future losses.
Learn moreFAQs
Post-Pandemic Recovery: As the hotel industry continues its recovery post-pandemic, there are other operating challenges and shifting priorities that hotel owners must consider. This may lead to changes in design and customer preference, driving renovations or changing amenities.
Staffing: In a tightening labor market, having enough staff to cover all the services that the hotel is offering to its guests in order to maintain a standard of service is another potential challenge.
Economic Uncertainty: Travel firms are offering mixed outlooks on travel for 2024 and beyond1. While leisure travel may slow due to geopolitical uncertainty, these firms are unsure whether business travel will continue to fill the occupancy gap as the return to office movement continues to struggle.
1: https://www.businesstravelnews.com/Lodging/Data-Firms-Offer-Mixed-2024-US-Hotel-Outlook
Emerging Issues: Increased reporting surrounding social issues that affect hotels are driving the need for increased premises security and safety guidelines. New guidelines on cleanliness and the increased expenditure associated with complying to these new guidelines as travelers return from a post-pandemic world is further challenging balance sheets.
Increases in Costs: Soaring renovation and repair costs because of disrupted supply chains and shortages in materials are causing concern for hotel owners as they continue to manage their bottom line.