Fixed Operations Training
Transform your Fixed Operations team performance
Zurich’s expanded, must-attend Fixed Operations training goes beyond the Service Advisor to offer training and certification for most Fixed Ops roles, including parts, service, even the BDC, with all-access plans for one low monthly fee!
This training is designed to improve KPIs for all levels from the novice to the seasoned veteran! Dealership teams who have completed this training have seen improvement in key performance indicators, including:
- Higher dollars and hours per RO – up to 20% more!
- Enhanced CSI
- Improved retention
- Increased technician billable hours
- Stronger service drive sales closing ratios!
Take your teams’ Fixed Ops skills to the next level.
Click here to view courses, certification options and to get started!
All training is instructor-led and held live in a virtual environment. Choose a single course or take advantage of Zurich’s role-specific certification programs to achieve one of eight certifications.