Zurich F&I Online Claims
Zurich F&I Online Claims
Zurich Online Claims (ZOC) is a digital F&I claims processing platform that simplifies and standardizes the experience by offering more flexibility for our dealers and a real-time overview of the claims and their statuses – plus ability to request payment.
Why Zurich Online Claims?
The platform focuses on delivering real benefits to our customers, including:- Claims can be submitted 24/7/365
- Intuitive interface makes F&I claims submission quick and simple
- Ability to quickly and easily review status of submitted F&I claims — and request payment
- Flexibility to pause online submission to help customers without losing your progress
- Eliminates need for phone-in claims
- Dedicated digital F&I Claims team
- Pre-populated contract information and forms
- Claims decisions are sent electronically
- Live Chat capabilities for quick questions
Want Zurich Online Claims for your dealership? Contact your Zurich representative or email us for a demonstration or more details.
Current My Zurich Navigator User?
To submit an F&I claim or to access platform resources and training materials, visit the My Zurich Navigator customer portal:
Automotive Resource Hub
Check out our collection of articles, webinars, podcasts and much more to assist you with your business. These resources can help you navigate and improve within the ever-changing and evolving automotive industry.