Contact us
Auto Owner Contact
If you are a vehicle owner looking to purchase, transfer or cancel a vehicle protection product, please visit our website or contact us at:
F&I Agency Contacts
If you are an F&I agency inquiring about the opportunity to offer Zurich F&I products to your dealer customers, please visit our website, or email us
Automotive Dealerships
If you are a dealership seeking F&I or P&C insurance, you can contact us at:
800-840-8842 ext. 7449
General inquiries
Zurich's Customer Inquiry Center is here to help. For general inquiries, contact us at:
Zurich Customer Support
1299 Zurich Way
Schaumburg, IL 60196-1056
Brokers looking to contact Zurich
If you are a broker and you are looking for a specific Zurich contact, you can find your contact here:
Media Contact
If you are an editor or reporter and would like more information on Zurich’s business in North America or a particular announcement, please email the North America media relations team at:
Service inquiries
Claims
Zurich's Customer Care Center is available 24/7 to help you report a claim. For claims inquiries, contact us at:
Report a claimBilling and Invoicing
Agency premium billing and loss sensitive invoices
For agency premium billing or loss sensitive invoice inquiries, contact us at:
Premium Audit
For inquiries related to a premium audit, contact us at:
1-800-382-2150
(selection option 7)
Report fraud
To report an incident, please complete an online form using the link below or contact us at:
Report all other fraud (internal) online
Report claim fraud onlineDirect Billing
For direct bill and program billing inquiries, contact us at:
Risk Engineering
For inquiries regarding our Risk Engineering products and services, contact us at:
For direct bill and program billing inquiries, contact us at:
Zurich Ethics Line
Report illegal, fraudulent, improper or unethical conduct to the Zurich Ethics Line.
Zurich Ethics LinespanTexas Workers' Compensation Claims Administration
For contact information regarding Coverage, Claim Adjusting, Medical Billing, Pharmacy Billing, Preauthorization or Workers’ Compensation Health Care Network for Zurich claims.
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