Report a claim

To make the reporting process as simple and convenient as possible, 24 hours a day, 365 days a year, Zurich North America provides several ways to report claims:

  • Phone: 1-800-987-3373
  • Fax: 1-877-962-2567
  • Online: claim form »

Report fraud

Zurich North America, like any insurance company, is vulnerable to improprieties involving not only insureds, but also company employees, agents and brokers, vendors and others doing business with us. It is important that improprieties be identified, reported and investigated. If you would like to report an act of fraud, please complete our fraud reporting form.

Fraud reporting form »

Easy to reach


Customer Inquiry Center
1400 American Lane
Tower 2 Floor 5
Schaumburg, IL 60196



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